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Fulfillment Policy

Last updated July 13, 2022

 

This Fulfillment Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.eastwingspa.com/terms-and-condition.

 

Please carefully review our Fulfillment Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY APPOINTMENT OPTIONS?

In-Store Pickup

All Purchases Must Be Redeem at East Wing Spa LLC..

Pickups are available Monday to Sunday, 11 AM to 9 PM.

 

Shipping Fees

We offer shipping at the following rates:

All times and dates given for delivery of the products are given in good faith but are estimates only.

 

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

 

WHAT HAPPENS IF MY APPOINTMENT IS DELAYED?

If appointment is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for appointment.

 

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.eastwingspa.com/.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: 703-889-7989

Email: eastwingspa@gmail.com

703-889-7989

305 Maple Ave W Suite C, Vienna, VA 22180, USA

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Thanks for purchasing our services at eastwingspa.com operated by East Wing LLC.

In order to be eligible for a refund, you have to issue refunds within 30 calendar days of your purchase. 

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If you have already used our service, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.

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